Payment Methods & Refunds

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Cash on Delivery

Credit Card on Delivery

Online Payment

Online Payment: Data and information regarding the payment (bank information and/or payment card details) As part of the processing of any order, and depending on the payment method selected by you when placing your order, you will be requested to provide data regarding your bank account, information regarding your credit card, following for such data to be used both for performing any payments to us or for our refunds to you, as the case may be. We mention that in such a case, you will offer your payment data directly to the payment processor and not to us and; therefore you will be subjected to the privacy policy of the payment processor. We recommend that you read these terms and conditions before selecting this payment method. The credit card information used for placing your order shall never be kept or stored in our system, as we’re using CIB’s payment gateway and they’re PCI Compliance.

Refunds: 

As per Egyptian Central Bank instructions, online payments cannot be refunded as cash and will be refunded on the same credit card used in the same transaction (fully or partially) within 14 business days.